Frequently Asked Questions

Sri Lanka is a year-round travel destination, thanks to its tropical climate and diverse geography.

• December to April: Ideal for the West & South Coast, Cultural Triangle, and Hill Country.
• May to September: Best for the East Coast beaches.

No matter when you travel, Simplifly Lanka designs itineraries that match the best weather, festivals, and experiences for your chosen dates.

For the best prices and availability, we recommend booking your Sri Lanka tour:

• 30–60 days in advance for peak seasons.
• 15–30 days in advance for off-season or last-minute travel.

Early booking ensures better hotel choices, smoother planning, and exclusive offers.

Most travelers can easily apply for a Sri Lanka visa through the Electronic Travel Authorization (ETA) system.

Official Portal: https://eta.gov.lk/

• Online application – quick and simple
• Approval usually within 24–48 hours
• Available for tourism, business, and transit

Our travel experts are happy to guide you step-by-step if you need assistance.

All international travelers arrive via Bandaranaike International Airport (CMB), located near Colombo.

Simplifly Lanka (Pvt) Ltd provides private airport pickup, so your Sri Lankan journey starts stress-free and comfortable.

Booking with us is simple and flexible:

• Browse our Sri Lanka tour packages or request a custom itinerary.
• Submit an inquiry via our website, WhatsApp, or email.
• Receive a personalized proposal from our travel consultants.

We specialize in tailor-made Sri Lanka tours, designed around your interests and budget.

Once you’re happy with the itinerary:

• Confirm by email or WhatsApp.
• Pay the required advance payment.
• Receive official booking confirmation.

Your reservation is secured only after payment confirmation.

You will receive your booking confirmation:

• Within 24 hours after payment verification.
• Including hotel details, transport, and itinerary.

For urgent bookings, we provide same-day confirmation whenever possible.

Yes. All hotels included in your tour are officially confirmed through Simplifly Lanka (Pvt) Ltd.

You may also reconfirm directly with the hotel using the confirmation details we provide, ensuring complete peace of mind.

We offer multiple secure payment options:

• Bank wire transfer
• Online payment gateways

A partial advance payment is required to confirm your booking, with the balance payable after receiving the confirmation voucher as agreed.

Cancellation policies vary depending on

• Hotels
• Tour season
• Services booked

We clearly communicate all cancellation terms before confirmation, ensuring full transparency (Refer cancellation policy).

Yes, amendments are possible depending on availability.

• Date changes
• Hotel upgrades
• Itinerary modifications

Please note that amendments may involve additional charges based on supplier policies/travel period.

Yes, confirmed bookings can be canceled. Refund eligibility depends on:

• Time of cancellation
• Hotel and service provider policies

Refundable amounts (if applicable) will be processed promptly and transparently. We always aim to minimize any cancellation losses for our guests (Refer cancellation policy).